Returns & Refunds Policy

Due to the perishable nature of our freshly baked beigels and deli goods, we are unable to accept returns once an order has been delivered. If your order is damaged or incorrect, please contact us within 24 hours of receipt to arrange a replacement or refund.

Return Process

• 1.
  Report Issue

  Contact our support team within 24 hours of delivery with your order number and details of the problem.

• 2.
  Provide Evidence

  Please include clear photographs of the packaging and the specific items you are reporting as damaged or incorrect.

• 3.
  Review Process

  Our bakery team will review your claim against our daily quality control logs to determine the cause of the issue.

• 4.
  Resolution

  Once approved, we will issue a full refund to your original payment method or dispatch a fresh replacement order immediately.