Frequently Asked Questions
Everything you need to know about getting your fresh Brick Lane Beigels delivered to your door.
How do I ensure my beigels stay fresh upon arrival?
All our beigels are baked fresh daily and packed in breathable, food-grade packaging. For the best experience, we recommend toasting them immediately upon arrival or freezing them for up to three months to preserve their texture.
What is the shelf life of your salt beef and smoked salmon?
Our perishable fillings are shipped in temperature-controlled insulated packaging with ice packs. Once received, please refrigerate immediately. Salt beef and salmon should be consumed within 3-5 days of delivery.
Do you offer nationwide shipping?
Yes, we offer next-day delivery across the UK to ensure our products arrive as fresh as possible. Orders placed before 12 PM Monday through Thursday are typically processed for next-day arrival.
Are your beigels suitable for vegans or those with allergies?
Our traditional plain beigels are vegan-friendly. However, our facility handles sesame seeds, gluten, and dairy. Please check the specific product pages for a full list of ingredients and allergen warnings.
Can I return food items if I change my mind?
Due to the perishable nature of our food products, we cannot accept returns. However, if your order arrives damaged or if there is an issue with the quality, please contact our support team within 24 hours for a resolution.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express) as well as digital wallets like Apple Pay, Google Pay, and PayPal for a secure checkout experience.